Return Policy

We offer high quality medical products and we trust that you will be pleased with your purchase.

We recommend that you inspect your merchandise for any defects when they first arrive.

If for some reason you are not completely satisfied, we will gladly accept a return within 30 days from the date of your invoice.  At your request, we will:

  • Replace or exchange the merchandise, or
  • Credit the purchase price to your credit card account (once the return items have been received). Shipping charges are not refundable.
  • Products that have been worn, tried on or damaged due to consumer wear may not be returned.
  • Garments, socks, stockings and all maternity supports are non-returnable for hygenic purposes.


Return Procedure


To make a return or exchange:

  • You must receive a Return Authorization by calling (800) 472-0604
  • All returns/exchanges must be made within 30 days of invoice date
  • All merchandise must be in the original packaging
  • All merchandise returned is subject to inspection
  • In some instances a 15% restocking fee may apply
  • All shipments must be sent by some form of traceable carrier (UPS, DHL, etc)to:

eWellness
Customer Care Department
7750 Zionsville Road
Suite 800
Indianapolis, IN 46268-5116

For further assistance, please contact Customer Care at:

    Email: 
    Phone:  (800) 472-0604